Vicinity consultants have expert knowledge of your industry and will partner with you through post-implementation consulting. Your VAR will offer suggestions to enhance the core Vicinity product for your particular requirements via scheduled program-maintenance releases delivered directly to your organization. As your needs evolve, you're just a call or click away from determining how Vicinity can help you manage those changes by enhancing existing functionality.

Here's how Vicinity works with you:

1. Contact Vicinity by phone, email or online chat.
2. You'll be assigned a resource (VAR) with expertise in Vicinity and formula-based manufacturing.
3. Your VAR will analyze your primary challenges and work with you to develop a solution for them.
4. Your VAR and your company's evaluation team will review the solution together to ensure that it meets your needs precisely.
5. Once implementation begins and throughout the entire implementation process, your VAR will provide local training and support.
6. Vicinity will use screen-sharing technologies to provide ongoing online support directly to your organization, minimizing downtime caused by any issues.